Claims management

Providing you with assistance in the event of a claim is particularly important to us.

With their in-depth knowledge and recognised experience in all branches of insurance, our staff will help you to report a claim, and then follow this through to its settlement.

 They work closely with the insurance companies’ specialist teams to ensure that our customers benefit from sound technical expertise tailored to the specific nature of the claim. 

In addition, we make our Gen+ platform, which is designed specifically for these activities, available to you free of charge. 

Gen+ can be used to report and manage cases.

It enables you to monitor the progress and history of your case on a daily basis and also to obtain the statistics you need for your management follow-up.